Inquiry service: All the questions during your using, Welcome to contact with us:
Service Tel: +86-755-26417433
Amazon Customers Support: firstname.lastname@example.org
Wholesale Customers Support: email@example.com
OEM&ODM Customers: firstname.lastname@example.org
please inquiry with Tel:+86-755-26417433 or visit our website:www.yelaw.net.
Replacement service: All the products in the replacement period, if the problems are caused by manufacturer. We give free replacement (Appearance damaged excluded).
Warranty service: All the products in the warranty period, if the problems are caused during using. We give free repairment (Artificially damaged excluded).
Users are entitled to get the services below for any quality problems caused by normal use since the purchase date.
Free repairment within 12 months, Limited maintenance within 36 months.
The date will be subject to purchase invoice date (no purchase invoice will be subject to the date of production).
We assumes no obligation to provide after-sales service for no bar code and no serial products 3. Quality problems do not include personal subjective objection of timbre, tone, etc.
Replacement or warranty service is limited to the use of the general effective: all the artificial damage, such as the user to tear the products, use the product under improper connection, access inappropriate voltage of power supply, not use in accordance with the manual, etc.),. Due to transportation and other accidental damage, natural disasters and other force majeure, maintenance and modification without approved by our company is beyond the scope of free warranty replacement. Kindly note appropriate maintenance service charges will be asked.
The service for discontinued models, the company just do the functional repair (appearance may have different as the original ones)
Warranty service does not include shell, user manual and packing.
Please bring the warranty card and upgrade the original invoice when request for after-sales service. Please keep the warranty card and invoice. Warranty card shall not be altered, or invalid.
Please carefully read the product user manual before using
(We company reserves the right to the interpretation of the product after-sales service regulation)